Archive for the ‘lean startup’ tag
Inventing Vs Asking Customers
I totally agree with these points -
Your customers can tell you the things that are broken and how they want to be made happen. Listen to them. Make them happy. But they won’t create the future roadmap for your product or service. That’s your job.
- via Why You Should NEVER Listen to Your Customers by Mark Cuban
I’ve been arguing about this whole philosophy of “you innovating or inventing something” Vs “asking customers for what they want and building that” with my other friend who is a huge customer development and lean startup fan. Apparently I’ve different views about whole customer development and lean startup approach than his views. I think people are just taking extreme stance for these approaches and blindly following it since it’s kind of a buzz word in the web startup world. I don’t buy these approaches fully. I believe there are certain flaws with those approaches. I agree that it’s important to be lean, but I don’t want to stop innovating and thinking next interesting ideas and just build what’s needed today. I listen to all these lean startup and customer development theories, but I execute what makes sense to me, and ignore the rest.
I’ll write a detailed post on my experience while working with a lean startup approach, and also my experience with ignoring that advice, but for now read this post by Mark Cuban – which highlights my philosophy really well – Why You Should NEVER Listen to Your Customers.