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Productivity Startup

Slack Etiquettes

With remote work, I’m worried if we’re spending more time Slacking vs doing uninterrupted high-quality work.

Here are some Slack etiquettes:

1. Fewer messages mean fewer notifications

Never send a one-word message like hey, hmm even if you immediately follow up with your real message.

2. Use Reactions vs sending one-word messages

For acknowledgment, use Reactions instead of one-word messages (Thanks, lol).

3. Use formatting for longer messages

Use bulleted lists, bold, and italic text styling to make your titles and key points stand out.

4. Use threads to reply and comment

Use threads every time to keep an ongoing conversation with replies and keep the main channel clear.

5. Default to public channels

Use @username mention for specific requests or urgent matters. DMs are for confidential conversations.

6. Set prefixes to indicate message purpose

BUG: someone needs to look into it
FYI: no one needs to reply
CUSTOMER ISSUE: a high priority issue

7. Disable Notifications

Disable all Slack group notifications sounds and alerts. Keep only personal DM or @mention notifications.

8. Praise publicly, criticize privately

9. Know when to Slack vs to meet

If you’re furiously Slacking in channel, consider having a meeting/call. Share discussion points & decisions for others.

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